ABOUT
The company was established in April 2013 and mainly targets the domestic market, providing services such as the "Three Guarantees" quality assurance for parallel imported vehicles, used car warranty services, extended warranty services for new vehicles and in-use vehicles, and automotive quality warranty management consulting (TPA) services.
Currently, in addition to its Shanghai headquarters, Wango also has five regional branches in North China, East China, West China, South China, and Central China. Moreover, Wango has business commissioners stationed in more than 100 domestic cities, including Beijing, Tianjin, Dalian, Qingdao, Zhengzhou, Hefei, Xi'an, Urumqi, Nanjing, Suzhou, Hangzhou, Wuhan, Changsha, Shenzhen, Xiamen, Chengdu, Chongqing, Guiyang, Nanning, Kunming, etc.
As of the first half of 2020, the number of authorized dealers for automotive warranty and extended warranty signed by Wango has exceeded 2,000, and the total number of star-rated after-sales service outlets nationwide has exceeded 1,800. After five years of in-depth development in the industry, Wango's service network has successfully covered 31 provinces, autonomous regions, and municipalities directly under the Central Government, and more than 570 cities. With automotive quality warranty services as the entry point and the operation of the national after-sales service network as the foundation, a national branded after-sales service system for comprehensive brand vehicles has been initially formed.
Wango's core team is composed of elites from the international and domestic automotive warranty industries, senior professionals from the insurance industry, and experts from the automotive and Internet industries. The company has strong risk management capabilities, rich industry operation experience, powerful technology and product research and development capabilities, efficient resource integration and market expansion capabilities, and standardized customer service operation processes.
Wango's "Auto Intelligence Association" is an industry organization in China that specifically focuses on technical research, quality appraisal, technical training, and data release related to automotive warranty.
As a governing unit of the China Automobile Dealers Association, a governing unit of the China Automobile Maintenance and Repair Trade Association, a governing unit of the Automobile Dealers Chamber of Commerce of the All-China Federation of Industry and Commerce, and the main drafter of several industry standards such as "After-sales Service Specification for the Chinese Parallel Imported Vehicle Market" and "Service Specification for Chinese Automotive Extended Warranty", Wango, through innovative products and reassuring services, continuously provides the industry, the market, and vehicle owners with high-quality automotive quality warranty service experiences, and builds an excellent brand in the domestic automotive quality warranty service industry.
MILESTONE
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2013年In April, it was established in Shanghai.
In July, it was designated by PICC as the extended warranty TPA service provider in 11 provinces across the country.
In October, it joined hands with PICC and other parties to jointly promote the implementation of the "Three Guarantees" law nationwide.
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2015 YEARIn March, drafted the "Service Specification for the Aftermarket of Parallel Imported Vehicles".
In May, the "Service Specification for the Aftermarket of Parallel Imported Vehicles" was officially released by the China Automobile Dealers Association.
In June, released the "Development Report on the Warranty Service of Chinese Used Vehicles from 2014 to 2015".
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2017 YEARIn January, it was authorized as a training and practical training base for special skills certification in national automotive maintenance.
In March, the "Analysis Report on the Chinese Used Car Extended Warranty Market in 2016" was released.
In April, a strategic cooperation was reached with Youxin. In the future, used car warranty services will be taken as the entry point to build a domestic automotive big data platform.
In April, the "Development Report on the Chinese Parallel Imported Vehicle Warranty Market in 2016" was released.
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2019YEARIn January, after being evaluated by the Automobile Dealers Chamber of Commerce of the All-China Federation of Industry and Commerce, Wango was recognized as one of the first batch of automotive skill talent practical training bases of the Chamber of Commerce.
In July, "Requirements for the Service System of Parallel Imported Vehicles", which was organized and formulated by the Technical and Standardization Committee of the China Automobile Maintenance and Repair Trade Association and of which Wango served as the first drafting unit, was officially published.
In November, Wango was awarded the "Honest Enterprise Award" by the China Automobile Dealers Association.
In December, Wango won the award of "Excellent Aftermarket Supplier of Chinese Car Dealers in 2019" issued by the Automobile Dealers Chamber of Commerce of the All-China Federation of Industry and Commerce.
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2014 YEARIn March, an office was established in the Tianjin Bonded Port Area International Automobile City.
In October, a seminar on the technology and services of non-standardized vehicles was held, and the industry specification of "four standards and one mechanism" was put forward.
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2016 YEARIn February, a warranty product named "Anxin Inspection" was jointly launched with the Shanghai Used Car Trading Center.
In March, in collaboration with the German professional third-party inspection agency TUV, a dual certification service combining inspection and warranty was launched.
In May, the first after-sales service center opened in Qingdao.
In June, a strategic cooperation agreement was signed with Zhongan Insurance, and the Nanjing after-sales service center opened.
In August, the Automotive Expert Committee - Auto Intelligence Association was officially established in Beijing. It became the used car warranty service provider for Yongda Group and reached a strategic cooperation with Youxin Used Cars.
In December, a strategic cooperation agreement was reached with Qianhai Property Insurance.
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2018 YEARIn March, won the "2017 Comprehensive Project Innovation Model Award" from the Hunan Used Car Circulation Association.
In April, won the "2017 Top 100 Automobile Service Enterprises in Guangdong Province - Integrity Benchmark" from the Guangdong Automobile E-commerce Promotion Association.
In June, won the "2018 Service Innovation Award in the Chinese Used Car Circulation Industry" from the China Automobile Dealers Association.
In September, won the "Outstanding Cross-border Contribution Enterprise Award in the Auto Insurance Industry" at the Asia-Pacific Automobile Insurance International Summit.
In November, won the "Outstanding Contribution Enterprise Award" from the China Automobile Dealers Association.
In December, won the "Excellent Empowering Enterprise in the Chinese Automobile Distribution and Service Industry" from the Automobile Dealers Chamber of Commerce of the All-China Federation of Industry and Commerce.
GLORIES
2015 China Automotive Internet + Innovation Model
2015 Most Growth - Potential Award
2015 Innovation Award for the Operation Service Model in China's Automobile Circulation Industry
2015 - 2016 China Used - Car Finance Innovation Achievement Award
2015 - 2016 Influential Brand in China's Used - Car Market
2016 Outstanding Contribution Award for China Used - Car Conference and the First Brand - Certified Used - Car Exhibition
2016 Internet + Practice Pioneer Award in China's Automobile Circulation Industry
2017 Best Service Organization
2017 Comprehensive Project Innovation Model Award
2017 Top 100 Automobile Service Enterprises in Guangdong Province - Integrity Benchmark
2017 Outstanding Contribution Award for the Tangible Market in China's Automobile Circulation Industry
In 2017, the honorary title of "Best Service Organization in the Used - Car Industry"
2018 Service Innovation Award in the Chinese Used - Car Circulation Industry
2018 Outstanding Cross - border Contribution Enterprise Award in the Auto Insurance Industry
2018 Excellence Contribution Enterprise Award
2018 Excellent Empowering Enterprise in the Chinese Automobile Distribution and Service Industry
In March 2019, the 2019 RA Excellent Member Enterprise Integrity Award
In April 2019, the title of "2018 Outstanding Integrity Enterprise" awarded by the Hunan Used - Car Circulation Association
In November 2019, the "Integrity Enterprise Award" awarded by the China Automobile Dealers Association
In December 2019, the "2019 Service Benchmark Award" awarded by the Guangzhou Automobile Service Industry Association
In December 2019, the "2019 Outstanding After - Market Supplier of Chinese Car Dealers" awarded by the Automobile Dealers Chamber of Commerce of the All - China Federation of Industry and Commerce
Director - member unit of the Tangible Market Chamber of Commerce of China Automobile Dealers Association.
Director - member unit of the National Parallel Imported Automobile Market Alliance.
Director - member unit of the China Automobile Refitting Industry Alliance.
Member unit of the Finance Sub - association of China Automobile Dealers Association.
Member unit of the After - sales Work Committee of China Automobile Dealers Association.
Vice - chairperson unit of the Parallel - imported Vehicle Development Committee of the Shanxi Automobile Dealers Association.
Executive director - member unit of the Guangdong Automobile E - commerce Promotion Association.
Director - member unit of the Jiangsu Automobile Transaction Management Association.
Member unit of the Tianjin Automobile Circulation Association.
Member unit of the Hunan Used - Car Circulation Association.
FOUNDERS
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WangCheng
Chairman and President
A leader with both courage and wisdom
Successively launched successful entrepreneurial ventures, boasting over 20 years of experience in the financial industry and corporate management.
•Rich in resources from all sectors, and able to connect the company with resources at the strategic level.
•Vice - Chairman of the Standing Committee of the Zhejiang Chamber of Commerce in Hunan Province -
Zeng Han Qiang Howard Tsang（Hong Kong）
Vango Cofounder
An international master who navigates the special risk industry
With a background in the special risk industry for over 50 years and rich experience in the insurance markets of China, the UK, the US, and Hong Kong, he/she enjoys a high reputation and prestige in the industry.
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Nick E Koutsourais Gao Suo Ni（Greece）
Vango Cofounder
An authoritative representative in the field of mechanical failures in Europe。
An expert in product design recognized in the European automotive extended warranty market. All products are regarded as the reference standard by international reinsurers. He/She possesses a global automotive failure database and is conducting in - depth research on the Asian automotive market.
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Cheng Bei
CEO-With the background of being a listed company in the United States
Be proficient in building business models from scratch and possess organizational capabilities.
Insurance: Holding an insurance license and having a nationwide business layout, with the premium scale exceeding 1 billion yuan. New Car Financial Lease: Having national business management experience, obtaining financial subsidies from 15 vehicle manufacturers, selling through 4S stores and secondary network channels, with the asset scale exceeding 10 billion yuan. Used Car E-commerce: The annual online used car trading business exceeds 100,000 vehicles, with the Gross Merchandise Volume (GMV) exceeding 10 billion yuan, growing by 154% year-on-year. The revenue is 1.6 billion yuan, growing by 265%, and the gross profit is 900 million yuan, growing by 274%.
